Everyday work
Gifts, pledges and corrections
Record gifts as exact ledger lines, track pledges and correct a mistake with a reversal.
Every gift is an exact line in a ledger, in whole cents. Gifts are never edited after they are recorded; a mistake is corrected with a reversal, so the history always adds up.
Record a gift
On the donor's page, fill in Record a gift:
- Amount in dollars, such as
250.00. - Received on, the date the gift arrived. It cannot be in the future.
- Paid by: check, card, online, cash, bank transfer or other.
- Check number or reference (optional). A reference can be used only once among hand-entered gifts, which stops the same check being entered twice.
- Fund, Unrestricted unless you name another.
- Toward pledge, when the donor has an open pledge.
- Did the donor receive goods or services? Choose No goods or services, or Yes with their value and what they received, such as a dinner ticket. The acknowledgement letter states this answer.
- A Note, if you like.
Record gift adds the line. Gifts at or over your threshold show Letter due until a letter goes out.
Pledges
Open Record a pledge on the donor's page with the amount, the date pledged, an optional due-by date and the fund. Gifts recorded Toward pledge count against it, and the page shows what has been paid and what is still to come.
Correct a gift
An owner or admin opens Reverse this gift under the gift, gives a reason (for example "Refunded to donor") and presses Reverse gift. Coffer adds a matching negative line with the reason. Totals, the year figures and letters follow the ledger. A gift can be reversed once, and not while it sits in a letter batch that is prepared or approved.
Goods or services not answered
Gifts moved in from Stripe without the These charges were donations box show Goods/services not answered. An owner or admin opens Answer goods or services under the gift and saves the answer; until then that gift's letter waits.